Effective Date: 3.5.2025
Last Updated: 2.25.2026
No returns after order placement. Once your order for Skip Date Cards has been placed, we do not accept returns. Please ensure all details of your order are correct before completing your purchase.
All Skip Date Card purchases are final once shipped.
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and photos of the item and packaging. If we confirm the issue, we may offer a replacement, refund, or credit at our discretion.
Digital Services are not physical goods and cannot be returned.
All sales are final once a Digital Service is initiated. “Initiated” means we or our providers have started processing your order, for example, a screening request is created, an invite is sent, an identity review begins, or a report is ordered or produced.
Your purchase covers processing costs, not approval. A “declined,” “consider,” “suspended,” “pending,” or otherwise non approved outcome does not make the purchase refundable once initiated. This includes cases where additional information is requested and you do not provide it within the provider’s required timeframe.
If you were charged due to a verified technical error (for example, a duplicate charge), contact us and we will review and, where appropriate, issue a refund or credit at our discretion.
Timing is not guaranteed. Some checks may take several business days depending on review requirements, record availability, or if additional information is needed.
If you have any questions or need help with your order, contact us at info@skip.dating.